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Facebook logo at the TANDEM bar and restaurant, Place des Cardeurs in Aix-en-Provence
Instagram logo for the TANDEM bar and restaurant, Place des Cardeurs in Aix-en-Provence

The Charter
Tandem

1. Fresh and Quality Products

  • We are committed to using fresh, seasonal produce sourced, as much as possible, from local producers to guarantee the quality and authenticity of our dishes.

  • Our suppliers are carefully selected to ensure that every ingredient meets our quality criteria.

  • All dishes are prepared in our kitchen, without processed products, in order to offer homemade, healthy and tasty cuisine.

2. Creativity and Expertise

  • Tandem's menu evolves regularly to offer new creations adapted to the seasons, while respecting the classics of cuisine.

  • Our chefs and bartenders are committed to revisiting traditional flavors with a creative and modern touch, to offer a unique taste experience.

  • Each dish is carefully prepared to combine aesthetics and flavors, respecting the tastes and preferences of the customers.

3. Rigorous Selection of Beverages

  • We offer a diverse selection of wines, craft beers and expertly crafted cocktails, all chosen for their quality and flavor.

  • Our cocktails are prepared to order, using fresh ingredients and expert techniques.

  • We work with winemakers, brewers and distillers who share our passion for authenticity and quality.

4. Attentive and Warm Service

  • At Tandem, the welcome and well-being of each customer are paramount: each member of the team is trained to offer attentive, respectful and warm service.

  • We are committed to taking into account the specific requests of our customers, whether for allergies, dietary preferences or special occasions.

  • We foster a friendly and relaxed atmosphere so that every visit is a memorable experience.

5. Hygiene and Cleanliness

  • We strictly adhere to current hygiene standards, both in the preparation of food and in the cleanliness of the premises.

  • Our kitchens and service areas are cleaned daily to ensure a healthy and pleasant environment.

7. Listening and Continuous Improvement

  • We value our customers' feedback and take it into account to constantly improve our offering and service.

  • Satisfaction surveys are regularly conducted to allow us to evolve and adapt our practices.

6. Ecological and Responsible Commitment

  • We reduce food waste by adjusting our portions and using products optimally.

  • We limit the use of plastics and favour recyclable materials to respect our environmental commitment.

  • Tandem encourages responsible waste management by sorting and recycling as much as possible.

With this charter, Tandem commits to offering an authentic, friendly and high-quality experience, where the passion for gastronomy and respect for products are reflected in every dish and every glass.

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